Tank Tracker help centre
Everything here is written for the person who runs the fleet. The order below is the order most owners work through: set the trucks up once, get the products and mixes right, then hand the iPad to the crew. Each page is short, shows the actual screen, and most end with a video under three minutes.
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Set up your fleet
Trucks, tank positions and capacities. The bulk add for a fleet that is numbered in a row, the single add for the odd one out, and how to change a truck later without losing its history.
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Products, mixes and rates
What a rate per gallon means, the one piece of arithmetic the app does for you, how material cost is locked in at fill time, and how to build the mixes your crews actually load.
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The daily fill on the dock iPad
Add Tank Tracker to the home screen, log a truck in about a minute, record a partial fill or a reading with no fill, fix a mistake with a void, and what happens when the dock has no signal.
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Reports and CSV export
The three report views, what each number is counting, and the three CSV files you can pull from History or Settings at any time.
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Team, invites and tech access
Who needs an account and who does not, how "Recorded by" works on a shared iPad, and the read-only fleet page with the QR code for the shop wall.
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Billing
What you pay, where the receipts are, changing the card, cancelling, the money-back promise and what happens if a payment fails.
Videos
Four recordings of the real app, captioned, no sound needed. Each one sits at the foot of its page.
- The first ten minutes, end to end, from an empty workspace to a fleet that is ready.
- The daily fill on the iPad, one truck from start to saved.
- Reading the weekly report and getting the numbers out.
- Inviting a manager and printing the tech QR.
Try it before you read it
The sample workspace is a fictional eight-truck fleet with a season of fills already in it, live at demo.tanktracker.ca. Every screen opens and every button works, but saving is switched off, so there is nothing to undo by clicking around.
When you would rather ask a person
Write to hello@tanktracker.ca and you will hear back by the next business day. If it is faster to be shown, book a free 30-minute setup call and we will walk your fleet through it together. The support page has both.